I always experience good service when bringing my vehicles, just not inexpensive service. My last visit was a NC inspection which on the initial attempt the car did not pass. After making the repairs the car passed but somehow the computer with the state still showed that it had not been inspected. I was over at the tag renewal place at Parkway Plaza and had to come back to the shop and get the paperwork and drive back to prove that the car had passed and of course I am trying to get this done before they close. Fortunately the lady let me come to the side door and not wait in the long line again and I was able to get the 2015 tag before they closed up for the week-end.