Great staff! Honest, caring, and truly helpful. We've been incredibly pleased with the service we have received, and impressed by the level of customer service we see when staff members interact with other customers. In my experience, they get to know their customers - it's not just about the payment. They helped my mom out on short notice when she was visiting from out of state and a dashboard warning light had come on during her drive - and still ask about her years later! Bottom line, I wouldn't send my vehicles, or hers, to anyone else.